Frequently Asked Questions

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What does the responsible server course teach me?

The responsible server course teaches you how to serve alcohol responsibly. Topics in this course include: how to spot a fake id, how to tell when someone is intoxicated, how to cut someone off when they've had too much to drink, and the legal responsibilities of a server as well as your state's laws.

What are the benefits of taking a course like this?
Some bars or restaurants in Utah may require that you take a course that deals with responsible serving® in order to lower the bar or restaurant's insurance rates. Having this certification will also help you to stand out from other applicants when you apply for a position.

Is this the same certificate I would get from an in-classroom course?

Yes, our course will give you a nationally recognized certification that is comparable to the certification you would receive at a physical school. The benefit of taking the course online is that you can work through the course on your own time and at your own pace.

How do I take the Quizzes/Exams?
The quizzes and exams are all computerized and you can take them from your computer. The software will grade the quizzes for you and show you your results on the screen. Your scores are also recorded in an online database.

How Does Online Responsible Serving® Work?
This course allows you to advance your knowledge of responsible alcohol service, through easy-to-master lessons. As you move through the course, you will learn specific and detailed information about how to serve alcohol responsibly.

How long do I have access to the course material?
You will have access to the course material for 1 day after you complete the course and generate your certificate or 1 year after your initial login. In Alabama, you can access the course material for 2 days after your initial login.
 
If you log in to your account more than 1 day (or more than 2 days in AL) after completing the course and generating your certificate, you will be able to print a copy of your certificate, but will no longer be able to access the course material.

Can I re-use a token for a new employee if the employee I assigned it to did not complete the course?
You may receive a credit if the employee has not logged in to the course. Once the student has logged in, the token is used and you cannot receive a credit. The process is automated, if you delete a token, a new token will be provided in your account if the employee has not logged in.


What are the system requirements?
The course runs in your browser such as Internet Explorer, Firefox, or other browsers, and will run on a PC or Macintosh computer, or other computers with web access (via a standard web browser).

Operating Systems: Linux, Macintosh, Windows
Internet Browsers: Firefox, Explorer, Safari
Internet Connection Speed: 56 kbps or higher
Screen resolution: 1024 x 768 optimum, 800 x 600 required

The information in this course has been encrypted to ensure security. This may interfere with screen reader applications.

How long does the course take?
This course will take about 3 to 4 hours to complete. However, any additional time needed will depend on your personal study habits. You can take as much time as you need to study the course material and there are no penalties for retaking the exams.

How can I sign up for this course?
You can enroll through the online form using a credit card and get instant access online. Click the Enroll link to go to the enrollment form.